Keith Kirkpatrick, Research Director with The Futurum Group, covers the general availability of Microsoft Dynamics 365 Contact Center, and discusses the features and potential impact of the solution on the...
On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss the tech new stories that made headlines this week including, a recap of NVIDIA GTC,...
Microsoft will acquire Boston-based Nuance Communications for $19.7 billion. Futurum’s Shelly Kramer explores why Nuance’s technology is a perfect fit for Microsoft’s already impressive natural language processing AI capabilities and...
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