Keith Kirkpatrick, Research Director with The Futurum Group, covers several announcements from ServiceNow’s Knowledge 2024 conference, focusing on the incorporation of AI, streamlined workflows, vertical solutions, and driving more efficiency....
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of recent developments on the CX M&A front involving Omnicom, Flywheel Digital, NICE, LiveVox, ServiceNow, and UltimateSuite....
Keith Kirkpatrick, Research Director at The Futurum Group covers the announcement of AI Lighthouse, a program launched by ServiceNow, Nvidia, and Accenture, to help clients quickly develop and scale generative...
The Futurum Group’s Shelly Kramer covers news of ServiceNow’s impending acquisition of G2K, what this means for the retail industry and customers’ ability to better deliver for customers, and what’s...
Futurum analysts Daniel Newman and Todd R. Weiss share their insights as ServiceNow’s revenue hits $1.75B in Q2 2022, up 24% YoY, showing positive results during turbulent times in the...
Futurum principal analyst Shelly Kramer explores ServiceNow’s acquisition of Hitch Works, the updated capabilities that will be integrated with the Now Platform, and how this will impact ServiceNow’s customers in...
Futurum analyst Steven Dickens provides his take on ServiceNow’s Knowledge 2022, the company’s customer-facing events. ServiceNow looks to drive aggressive growth and is betting on its newly upgraded Now Platform...
Futurum’s principal analyst Shelly Kramer covers news out of ServiceNow’s Knowledge 2022 event last week on the addition of Workplace Indoor Mapping wayfinding technology to the company’s Now Platform. This...
Futurum’s Shelly Kramer explores ServiceNow’s Now Platform San Diego release, providing insight on new features and the increased focus on hyperautomation and RPA....
ServiceNow acquired DotWalk, a company that automates testing and upgrades for the Now Platform with the aim of making it easier for customers to stay on top of technology maintenance....
ServiceNow announced a new Environmental, Social, Governance (ESG) Solution powered by the Now Platform with an aim to help companies work on ESG programs and initiatives across the enterprise....
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