Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest mergers-and-acquisitions stories in the CX space including moves by Five9, Payoneer, Perceptyx, and Gainsight....
Sherril Hanson, Senior Analyst at The Futurum Group, reviews the Gainsight announcement of customer education provider Northpass, and how it will broaden the company’s platform....
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