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Tag: forecasting

Epicor Announces Grow Portfolio at Epicor Insights 2024
June 7, 2024

Epicor Announces Grow Portfolio at Epicor Insights 2024

Keith Kirkpatrick, Research Director with The Futurum Group, covers Epicor Insights 2024, and discusses the new Epicor Grow portfolio, Epicor Prism, and industry-specific AI-powered products announced at the conference....
Zendesk-Acquires-Workforce-Management-Software-Provider-Tymeshift
June 22, 2023

Zendesk Acquires Workforce Management Software Provider Tymeshift

Keith Kirkpatrick, Research Director at The Futurum Group covers Zendesk’s acquisition of Tymeshift, an AI-powered workforce management solution built exclusively for Zendesk customers, which enables the improved management of agent...

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