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Tag: FLEX

Twilio Beats Guidance, Posts Strong Q1 2024 Results
May 8, 2024

Twilio Beats Guidance, Posts Strong Q1 2024 Results

The Futurum Group’s Daniel Newman and Keith Kirkpatrick share their insights on Twilio’s Q1 2024 earnings and discuss the elements that the company must address to move forward in the...
Twilio Launches Unified Profiles and Agent Copilot
April 2, 2024

Twilio Launches Unified Profiles and Agent Copilot

Keith Kirkpatrick, Research Director with The Futurum Group, covers Twilio’s announcement of Unified Profiles and Agent Copilot and discusses the potential value to organizations and the potential benefit to Twilio’s...
Twilio Remains Committed to Segment, Despite External Pressure
March 6, 2024

Twilio Remains Committed to Segment, Despite External Pressure

Keith Kirkpatrick, Research Director at The Futurum Group, covers Twilio’s announcement that it has committed to turning around its Segment business and discusses the reasons why the vendor had little...

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