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Tag: effectiveness

Salesforce and Workday Unveil New AI Employee Service Agent
July 25, 2024

Salesforce and Workday Unveil New AI Employee Service Agent

Keith Kirkpatrick, Research Director with The Futurum Group, covers the new AI assistant from Salesforce and Workday, and details why he believes the new tool checks all the boxes for...
TrueDialog Announces AI-Powered SMS Deliverability Alerting Tool
May 21, 2024

TrueDialog Announces AI-Powered SMS Deliverability Alerting Tool

Keith Kirkpatrick, Research Director with The Futurum Group, covers the announcement of TrueDelivery, a new SMS prescreening service from TrueDialog designed to improve SMS delivery compliance and campaign performance....

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