Tag: ecommerce

November 20, 2025

Salesforce Launches Agentforce Commerce as AI Shopping Traffic Jumps 119%

Keith Kirkpatrick, Research Director at Futurum, examines Salesforce’s Agentforce Commerce launch as AI-driven shopping traffic surges 119% and retailers prepare for AI agents to influence global Cyber Week orders....

<img loading="lazy" width="36" height="36" src="https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2023/06/Keith-Kirkpatrick-48x48.png.webp" class="attachment-36x36 size-36x36" alt="" itemprop="image" decoding="async" srcset="https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2023/06/Keith-Kirkpatrick-48x48.png.webp 48w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2023/06/Keith-Kirkpatrick-500x500.png.webp 500w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2023/06/Keith-Kirkpatrick-300x300.png.webp 300w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2023/06/Keith-Kirkpatrick-120x120.png.webp 120w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2023/06/Keith-Kirkpatrick-150x150.png.webp 150w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2023/06/Keith-Kirkpatrick-70x70.png.webp 70w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2023/06/Keith-Kirkpatrick-100x100.png 100w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2023/06/Keith-Kirkpatrick-24x24.png.webp 24w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2023/06/Keith-Kirkpatrick-96x96.png.webp 96w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2023/06/Keith-Kirkpatrick.png.webp 512w" sizes="(max-width: 36px) 100vw, 36px"/>
Keith Kirkpatrick

August 5, 2025

Earnings Market Coverage

Amazon Q2 FY 2025 Revenue Tops View; Profit Outlook Disappoints Street

Olivier Blanchard and Brad Shimmin at Futurum examine Amazon’s Q2 FY 2025 results, spotlighting strong retail and ad growth, mixed AI progress, and AWS margin compression amid intensifying cloud competition...

<img loading="lazy" width="36" height="36" src="https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/OlivierBlanchard-48x48.png.webp" class="attachment-36x36 size-36x36" alt="Olivier Blanchard" itemprop="image" decoding="async" srcset="https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/OlivierBlanchard-48x48.png.webp 48w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/OlivierBlanchard-500x500.png.webp 500w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/OlivierBlanchard-300x300.png.webp 300w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/OlivierBlanchard-120x120.png.webp 120w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/OlivierBlanchard-150x150.png.webp 150w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/OlivierBlanchard-70x70.png.webp 70w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/OlivierBlanchard-74x74.png.webp 74w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/OlivierBlanchard-100x100.png 100w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/OlivierBlanchard-24x24.png.webp 24w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/OlivierBlanchard-96x96.png.webp 96w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/OlivierBlanchard.png.webp 512w" sizes="(max-width: 36px) 100vw, 36px"/>
<img loading="lazy" width="36" height="36" src="https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-48x48.jpg" class="attachment-36x36 size-36x36" alt="Brad Shimmin" itemprop="image" decoding="async" srcset="https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-48x48.jpg 48w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-500x500.jpg 500w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-1024x1024.jpg 1024w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-300x300.jpg 300w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-768x768.jpg 768w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-120x120.jpg 120w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-1536x1536.jpg 1536w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-150x150.jpg 150w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-70x70.jpg 70w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-74x74.jpg 74w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-600x600.jpg 600w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-100x100.jpg 100w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-24x24.jpg 24w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-96x96.jpg 96w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556-400x400.jpg 400w, https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2025/03/brad_profile_pic4_large-scaled-e1741025696556.jpg 2048w" sizes="(max-width: 36px) 100vw, 36px"/>
Olivier Blanchard & Brad Shimmin

August 10, 2023

Market Coverage

Amazon to Meet with FTC Amid Claims of New Antitrust Lawsuit

The Futurum Group’s Daniel Newman shares his insight on news that Amazon is set to meet with the US Federal Trade Commission ahead of a potential antitrust lawsuit the federal...

<img loading="lazy" width="36" height="36" src="https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-48x48.png.webp" class="attachment-36x36 size-36x36" alt="" itemprop="image" decoding="async" srcset="https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-48x48.png.webp 48w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-500x500.png.webp 500w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-300x300.png.webp 300w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-120x120.png.webp 120w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-150x150.png.webp 150w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-70x70.png.webp 70w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-100x100.png 100w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-24x24.png.webp 24w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-96x96.png.webp 96w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman.png.webp 512w" sizes="(max-width: 36px) 100vw, 36px"/>
Daniel Newman

February 6, 2023

Market Coverage

Amazon Q4 2022 Revenues Rises to $149.2 Billion, Up 9 Percent YoY

Futurum analysts Daniel Newman and Michael Diamond cover Amazon's recent Q4 2022 earnings and what they mean for the company’s Amazon Web Services and consumer facing ecommerce businesses....

<img loading="lazy" width="36" height="36" src="https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-48x48.png.webp" class="attachment-36x36 size-36x36" alt="" itemprop="image" decoding="async" srcset="https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-48x48.png.webp 48w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-500x500.png.webp 500w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-300x300.png.webp 300w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-120x120.png.webp 120w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-150x150.png.webp 150w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-70x70.png.webp 70w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-100x100.png 100w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-24x24.png.webp 24w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-96x96.png.webp 96w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman.png.webp 512w" sizes="(max-width: 36px) 100vw, 36px"/>
Daniel Newman

October 27, 2022

Analyst Insight

Big Tech Has A Big Interest In Buy Now, Pay Later—But Is It Good For Consumers?

Frequent online shoppers can hardly avoid the proliferation of buy now, pay later (BNPL) offerings they’ve seen at checkout in recent months....

<img alt='' src='https://secure.gravatar.com/avatar/db13b6fc81c1f4fb62fa77d02bd31e8f8c75ee4ef452e3006f0b68c52bd7f822?s=36&#038;d=mp&#038;r=g' srcset='https://secure.gravatar.com/avatar/db13b6fc81c1f4fb62fa77d02bd31e8f8c75ee4ef452e3006f0b68c52bd7f822?s=72&#038;d=mp&#038;r=g 2x' class='avatar avatar-36 photo' height='36' width='36' itemprop=  "image" decoding='async'/>
Shelly Kramer

October 21, 2022

Futurum Tech Webcast

Why Customer Digital Experience is Key to Successful Ecommerce — and How Search Functionality Can be a Game-Changer – Futurum Tech Webcast Interview Series

In this episode of the Futurum Tech Webcast, principal analyst Shelly Kramer welcomes Coveo’s Brian McGlynn, General Manager of Commerce Solutions at Coveo to talk about customer experience in the...

<img alt='' src='https://secure.gravatar.com/avatar/db13b6fc81c1f4fb62fa77d02bd31e8f8c75ee4ef452e3006f0b68c52bd7f822?s=36&#038;d=mp&#038;r=g' srcset='https://secure.gravatar.com/avatar/db13b6fc81c1f4fb62fa77d02bd31e8f8c75ee4ef452e3006f0b68c52bd7f822?s=72&#038;d=mp&#038;r=g 2x' class='avatar avatar-36 photo' height='36' width='36' itemprop=  "image" decoding='async'/>
Shelly Kramer

August 19, 2022

Market Coverage

BETA Technologies Receives Funding from Amazon’s Climate Pledge Fund

Futurum’s Shelly Kramer covers news of Amazon’s Climate Pledge Fund’s additional investment in BETA Technologies, including how the company aligns with the ecommerce giant’s goals and need to meet customer...

<img alt='' src='https://secure.gravatar.com/avatar/db13b6fc81c1f4fb62fa77d02bd31e8f8c75ee4ef452e3006f0b68c52bd7f822?s=36&#038;d=mp&#038;r=g' srcset='https://secure.gravatar.com/avatar/db13b6fc81c1f4fb62fa77d02bd31e8f8c75ee4ef452e3006f0b68c52bd7f822?s=72&#038;d=mp&#038;r=g 2x' class='avatar avatar-36 photo' height='36' width='36' itemprop=  "image" decoding='async'/>
Shelly Kramer

July 31, 2022

Market Coverage

Amazon Q2 2022 Revenue Rises to $121.2B, Up 7% From Q2 2021

Futurum analysts Daniel Newman and Todd R. Weiss share their insights as Amazon Q2 2022 revenue rises to $121.2B, up 7% from Q2 2021 leading the broadly-diversified company to a...

<img loading="lazy" width="36" height="36" src="https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-48x48.png.webp" class="attachment-36x36 size-36x36" alt="" itemprop="image" decoding="async" srcset="https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-48x48.png.webp 48w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-500x500.png.webp 500w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-300x300.png.webp 300w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-120x120.png.webp 120w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-150x150.png.webp 150w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-70x70.png.webp 70w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-100x100.png 100w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-24x24.png.webp 24w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-96x96.png.webp 96w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman.png.webp 512w" sizes="(max-width: 36px) 100vw, 36px"/>
Daniel Newman

April 19, 2022

Market Coverage

Google Cloud’s Retail Search Tool Geared Toward Helping Eliminate Cart Abandonment

Futurum’s principal analyst Shelly Kramer explores Google Cloud’s announcement of the launch of its new Retail Search, a tool designed to help ecommerce retailers address and mitigate cart abandonment and...

<img alt='' src='https://secure.gravatar.com/avatar/db13b6fc81c1f4fb62fa77d02bd31e8f8c75ee4ef452e3006f0b68c52bd7f822?s=36&#038;d=mp&#038;r=g' srcset='https://secure.gravatar.com/avatar/db13b6fc81c1f4fb62fa77d02bd31e8f8c75ee4ef452e3006f0b68c52bd7f822?s=72&#038;d=mp&#038;r=g 2x' class='avatar avatar-36 photo' height='36' width='36' itemprop=  "image" decoding='async'/>
Shelly Kramer

February 9, 2022

Market Coverage

Amazon Announced the Opening of Amazon Style, its First Physical Retail Store

Futurum principal analyst Shelly Kramer teams up with junior analyst Lauren Kirkpatrick explore Amazon’s latest announcement: Amazon Style. Together they breakdown what consumers can expect from Amazon Style and how...

<img alt='' src='https://secure.gravatar.com/avatar/db13b6fc81c1f4fb62fa77d02bd31e8f8c75ee4ef452e3006f0b68c52bd7f822?s=36&#038;d=mp&#038;r=g' srcset='https://secure.gravatar.com/avatar/db13b6fc81c1f4fb62fa77d02bd31e8f8c75ee4ef452e3006f0b68c52bd7f822?s=72&#038;d=mp&#038;r=g 2x' class='avatar avatar-36 photo' height='36' width='36' itemprop=  "image" decoding='async'/>
Shelly Kramer

January 26, 2022

Futurum Tech Webcast

How the Headless Commerce Experience Platform is Driving Digital Transformation for Brands and Retailers – Futurum Tech Webcast Interview Series

In this episode of the Futurum Tech Webcast Interview Series, broadcast originally on LinkedIn Live, Futurum lead analyst Shelly Kramer talks with Amplience’s VP of Product Marketing Adam Sturrock about...

<img alt='' src='https://secure.gravatar.com/avatar/db13b6fc81c1f4fb62fa77d02bd31e8f8c75ee4ef452e3006f0b68c52bd7f822?s=36&#038;d=mp&#038;r=g' srcset='https://secure.gravatar.com/avatar/db13b6fc81c1f4fb62fa77d02bd31e8f8c75ee4ef452e3006f0b68c52bd7f822?s=72&#038;d=mp&#038;r=g 2x' class='avatar avatar-36 photo' height='36' width='36' itemprop=  "image" decoding='async'/>
Shelly Kramer

November 22, 2021

Analyst Insight

Adobe Study Suggests Record Ecommerce Demand Coupled With Shortages Will Mean Complicated Holiday For Retail

New data from the Adobe Digital Economy Index, one of the most comprehensive reports of its kind, shows that consumers are ready to spend big this holiday season, but the...

<img loading="lazy" width="36" height="36" src="https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-48x48.png.webp" class="attachment-36x36 size-36x36" alt="" itemprop="image" decoding="async" srcset="https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-48x48.png.webp 48w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-500x500.png.webp 500w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-300x300.png.webp 300w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-120x120.png.webp 120w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-150x150.png.webp 150w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-70x70.png.webp 70w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-100x100.png 100w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-24x24.png.webp 24w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman-96x96.png.webp 96w,https://stg-thefuturumgroup-dev.kinsta.cloud/wp-content/uploads/2020/04/Daniel-Newman.png.webp 512w" sizes="(max-width: 36px) 100vw, 36px"/>
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Tag: ecommerce

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