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Tag: Dynamics 365

Microsoft Introduces New Agents and Benchmarks for Dynamics 365
October 29, 2025

Microsoft Introduces New Agents and Benchmarks for Dynamics 365

Keith Kirkpatrick, Research Director at Futurum, shares his insights on Microsoft's new Dynamics 365 agents, which aim to transform business applications from systems of record to systems of action....
July 31, 2025

Microsoft Q4 FY 2025 Earnings Beat Driven by 39% Azure Growth

Keith Kirkpatrick and Daniel Newman from Futurum break down Microsoft’s Q4 FY 2025 earnings, highlighting Azure’s strong growth, the expanding Copilot ecosystem, and why Microsoft’s AI momentum shows no signs...
What Makes Microsoft’s Autonomous Agents a Game Changer for Workers?
October 29, 2024

What Makes Microsoft’s Autonomous Agents a Game Changer for Workers?

Keith Kirkpatrick, Research Director at The Futurum Group, shares insights on how Microsoft’s new autonomous AI agents in Copilot Studio improve productivity and streamline workflows across various business functions....
Futurum Predicts Revenue for Enterprise Applications Vendors in State of the Market Report Enterprise Software (Core Business Apps), 2024
September 17, 2024

Futurum Predicts Revenue for Enterprise Applications Vendors in State of the Market Report: Enterprise Software (Core Business Apps), 2024

The need for scalable, cloud-based enterprise applications has grown rapidly, driven by the demand for integrated platforms that unify different business areas - firmly establishing the top 5 enterprise application...
Microsoft Announces Copilot-Driven Dynamics 365 Contact Center
June 6, 2024

Microsoft Announces Copilot-Driven Dynamics 365 Contact Center

Keith Kirkpatrick, Research Director with The Futurum Group, covers Microsoft’s new CCaaS offering that is heavily leveraging the company’s expertise and experience with genAI, and an open approach to integrating...
Microsoft Q3 FY 2024 Earnings: Revenue Up 15% Year over Year
April 29, 2024

Microsoft Q3 FY 2024 Earnings: Revenue Up 15% Year over Year

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover Microsoft’s Q3 FY 2024 earnings and discuss how the company is balancing functionality and pricing to deliver innovation and customer satisfaction....
Enterprising Insights, Episode 21- Google Cloud Next Recap and Industry News
April 19, 2024

Enterprising Insights, Episode 21- Google Cloud Next Recap and Industry News

In this episode of Enterprising Insights, The Futurum Group Enterprise Applications Research Director Keith Kirkpatrick discusses the news coming out of Google Cloud Next, focusing on new product enhancements around...
Microsoft Announces New Pricing for Dynamics 365 Customers
April 12, 2024

Microsoft Announces New Pricing for Dynamics 365 Customers

Keith Kirkpatrick, Research Director with The Futurum Group, covers Microsoft’s Dynamics 365 price increases and discusses the factors that may be influencing the enterprise software vendor’s pricing strategy....
Delivering Personalized Outreach via Dynamics 365 Customer Insights
December 6, 2023

Delivering Personalized Outreach via Dynamics 365 Customer Insights

In our latest Research Brief, Delivering Personalized Outreach via Dynamics 365 Customer Insights, completed in partnership with Microsoft, The Futurum Group covers demand drivers for greater personalization and discusses the...
Microsoft Announces New Demand Planning and Copilot Capabilities for Dynamics 365 Supply Chain Management
November 15, 2023

Microsoft Announces New Demand Planning and Copilot Capabilities for Dynamics 365 Supply Chain Management – Futurum Tech Webcast – Interview Series

The Futurum Group’s Daniel Newman is joined by Sameer Verma, Head of Product at Microsoft for a conversation on the launch of new Copilot and demand planning capabilities in Dynamics...
Enhancing demand planning with Microsoft Dynamics 365
November 15, 2023

Enhancing Demand Planning with Microsoft Dynamics 365

In our latest Research Brief, Enhancing Demand Planning with Microsoft Dynamics 365, completed in partnership with Microsoft, we cover the challenges with managing myriad internal and external data signals that...
Microsoft Takes ‘AIM’ at On-Premises Customers
July 21, 2023

Microsoft Takes ‘AIM’ at On-Premises Customers

Keith Kirkpatrick, Research Director at The Futurum Group, covers Microsoft’s announcement of AIM, and discusses how this program should help the company drive long-term relationships with customers....

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