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Tag: customer-centric

Navigating the CX Maturity Journey with Customer-Centric Excellence
May 2, 2024

Navigating the CX Maturity Journey with Customer-Centric Excellence

In this episode, Keith Kirkpatrick speaks with Gina Whitty, Product Management, CCaaS + AI at GoTo, about the challenges faced by SMBs and mid-market companies that are trying to undergo...

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