The Futurum Group’s Shelly Kramer explores Zoom’s acquisition of employee experience provider Workvivo, part of the company’s continued effort to expand its offerings and showcase the company’s chops as an...
In this recap from Zoom’s recent Zoomtopia 2022 event, Futurum principal analyst Shelly Kramer admits that CEO Eric S. Yuan’s focus on happiness actually does make sense, explores announcements made...
Futurum principal analyst Shelly Kramer explores the news that Five9 has become the official customer contact center software partner for golf’s European Tour group. The partnership is all about leveraging...
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