Keith Kirkpatrick, Research Director with The Futurum Group, covers Cisco’s new CCaaS enhancements that are powered by AI, and are designed to improve both agent and customer experiences....
Sherril Hanson, Senior Analyst at The Futurum Group chats with 15Five and gets insights into the company’s newly released HR Outcome Dashboard, designed to help leaders better understand employee engagement,...
Sherril Hanson, Senior Analyst at The Futurum Group shares her insights on how BetterUp’s integration with Microsoft Viva will support positive employee experience by offering personalized content and guided practices...
Sherril Hanson, Senior Analyst at The Futurum Group shares her insights into Balto’s Real-Time Index, launched in 2022 by the company’s Conversation Excellence Lab. The index takes in data from...
Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.
Thank you, we received your request, a member of our team will be in contact with you.
