Menu

Tag: Cloud Communications

How Twilio's Code Exchange Enhances Customer Engagement Across Sectors
April 24, 2026

How Twilio’s Code Exchange Enhances Customer Engagement Across Sectors

Twilio's Code Exchange integrates communications to strengthen customer relationships across marketing, sales, service, and operations, reshaping how enterprises approach engagement and efficiency....
Can Twilio's Code Exchange Transform SMS Marketing Strategies?
April 24, 2026

Can Twilio’s Code Exchange Transform SMS Marketing Strategies?

Twilio's Code Exchange launches an SMS subscription service for instant business messaging to multiple recipients, positioning Twilio as an enterprise messaging leader with enhanced scalability and streamlined communication....
RingCentral Announces Unified Patient Care Solution for Healthcare
February 9, 2024

RingCentral Announces Unified Patient Care Solution for Healthcare

Sherril Hanson, Senior Analyst at The Futurum Group, reviews recent introductions to RingCentral’s Healthcare Solution, which focus on EHR integration and the use of generative AI to remove friction points,...
Twilio Drops Video Service: The End of an Era in CPaaS
December 12, 2023

Twilio Drops Video Service: The End of an Era in CPaaS

Craig Durr, Research Director at The Futurum Group, analyzes the implications of Twilio's Programmable Video service sunset and market shifts....
RingCentral Releases RingCentral Events
November 20, 2023

RingCentral Releases RingCentral Events

Craig Durr, Research Director at The Futurum Group, highlights RingCentral's strategic launch of RingCentral Events, its global events platform, as a major leap in event management....

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.