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Tag: Case Studies

Enterprising Insights: Episode 35 – Fall Conference Season Preview
August 29, 2024

Enterprising Insights: Episode 35 – Fall Conference Season Preview

In this episode of Enterprising Insights, Futurum Group Research Director Keith Kirkpatrick discusses the fall conferences and events he is attending, and provides an overview of the information he hopes...
June 7, 2023

CX Customer Wins for Vonage, SAP Emarsys, Twilio, Concentrix Brazil, and Genesys

June 5, 2023

CX Customer Wins for Oracle, ASAPP Financial, IrisCX, WorkJam, and FullStory

May 22, 2023

CX Customer Wins for 8×8, MoEngage, eGain, WebEngage, and Salesforce

May 19, 2023

Data Flexibility Drives Customer Targeting, Insights for The Washington Post

CX customer wins and case studies
May 15, 2023

CX Customer Wins for SugarCRM, goHappy, Qualtrics, Doxim, and MoEngage

May 9, 2023

Five9 Renaming CCaaS Solution; Highlights New Customer Case Studies

Webex AI product enhancements
May 8, 2023

Cisco Focuses on Speedy Implementation and Complexity Reduction to Win Customers

CX customer wins and case studies
May 4, 2023

Customer Wins for Agillic, UKG, FullStory, NICE, and Feedtrail

May 2, 2023

Customer Wins for 3CLogic, WebEngage, Explorance, Oracle, and Freshworks

April 28, 2023

Customer Wins for Tattle, NTT Data, Appier Group, 8×8, and Sprinklr

CX customer wins and case studies
April 10, 2023

Customer Wins for ServiceNow, Salesforce, Oracle, RingCentral, and InMoment

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