Alex Gaw, contributing analyst at The Futurum Group, provides a roundup of the latest CX new launch and funding news involving ADP, Orquesta, and Nexusflow....
Mark Beccue, Research Director at The Futurum Group, examines recent updates to the Google Search Generative Experience and explores the impact of generative AI on the future of search, including...
Mark Beccue, Research Director at The Futurum Group, examines Cohere’s launch of Coral, a new AI-based knowledge assistant. Open AI introduced ChatGPT a mere 9 months ago. In that short...
Keith Kirkpatrick, Research Director at The Futurum Group covers Oracle’s introduction of generative AI technology within its Oracle Cloud HCM solution, and discusses why Oracle’s customers may be in a...
Futurum principal analyst Shelly Kramer takes a look at Google’s recent $300M investment in the AI start-up Anthropic as it is poised to take on the highly successful OpenAI chatbot,...
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