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Archives: Intelligence

TTEC Launches Two AI Solutions
December 5, 2023

Artificial Intelligence (AI) in the Enterprise – Decision Maker IQ Survey Dashboard

This study seeks to uncover the current state, vendor & product preferences (e.g., NPS/sentiment/brand satisfaction), and near-term (12 months) buying plans for Artificial Intelligence (AI) within the Enterprise. There are...
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September 29, 2023

Market SpotCheck: Group Video Conferencing Endpoints – Q2 2023

This report details the worldwide market for group video conferencing endpoints during Q2 2023. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by...
Craig Durr
TTEC Launches Two AI Solutions
September 1, 2023

Artificial Intelligence (AI) & Data Analytics IQ Dashboards

Our Artificial Intelligence (AI) dashboard has been built from data, insight, and analysis of the major vendors representing the largest market segments. Our lead analyst for AI has over 10...
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August 25, 2023

EvaluScale – NAS – High End

A customizable high-end NAS product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area....
Randy Kerns
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Teradata Revenue for Q2 2023 Reaches $462 Million, Up 7%
August 25, 2023

EvaluScale – Data Platforms

A customizable Data Platforms product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area....
Randy Kerns
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August 19, 2023

EvaluScale – SAN – High End

A customizable high-end SAN product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area....
Randy Kerns
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August 18, 2023

EvaluScale – Object Storage

A customizable Object Storage product comparison of features, performance, functionality and specifications using the EvaluScale product review methodology. The Futurum Group “EvaluScale” assesses each product within a specific technology area....
Randy Kerns
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CX: New Funding for Gleen and Videobot, and Klaviyo Files for IPO
August 2, 2023

Customer Experience IQ Dashboards

Customer Experience (CX) dashboards focus on 7 segments of the market including Contact Center, Customer Data & Analytics, Customer Data Platform, Customer Data Feedback, Customer Relationship Management, Employee Experience, and...
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July 24, 2023

Market SpotCheck: Group Video Conferencing Endpoints – Q1 2023

This report details the worldwide market for group video conferencing endpoints during Q1 2023. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by...
Craig Durr
June 20, 2023

1H 2023 Workplace Collaboration Decision Maker Survey – Applications & Platforms

Survey of IT Decision Maker (ITDM) professionals to better understand the current state, use, and intents for workplace communication applications and platforms. In Q2 2023, The Futurum Group surveyed 454...
Marc Beattie
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June 14, 2023

Market Sizing & Forecast: Cloud Communications Platforms – 2023-2027 – Worldwide

This report delivers a market sizing, 5-year forecast, and vendor ranking of the worldwide cloud communications platform market. The Futurum Group provides insight into the following: Cloud Communications Platform revenue...
Marc Beattie
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June 13, 2023

Market SpotCheck: Communications Platforms – Q1 2023 (CY Jan -Mar 2023)

This quarterly market SpotCheck tracks the Communications Platform (CP) Market. Data covers licenses and revenues of Communications Platform providers, online meetings, and enterprise calling. Data is collected directly from the...
Marc Beattie
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